Thinking About a Pad?

May 9th, 2012

You and 40 million other people, that’s for sure.

(If you’d rather watch this than read this, go here: http://vimeo.com/42028060)

The iPad has been spectacularly well received in the marketplace. People bought twelve million of them in the first quarter of 2012. Thinking about getting one? Here are few things to know first.

One. In my humble opinion, the iPad (or “tablet computing” as Microsoft worshippers refer to the sport) is the wave of the future, a very good thing if you’re elderly or getting older, and the best thing that has happened to computers since the invention of the mouse.

“The mouse” in fact is why Pads are such a big hit: they don’t have one! You pick it up, you touch it, and you go!

Two. Don’t wait for a “Windows version of the iPad.” Not gonna happen. Not anytime soon, anyway. The “tablet PC’s” available now are a mere shadow of the iPad. Buyer, beware.

Three. The iPad does what it does very well. Email, cruise the Web, socials, songs, pictures, games, movies…the most popular uses of a personal computer are embodied on the iPad.

Four. The iPad does not do everything well. You are still going to need your desktop machine for typing, composing, writing, intricate work…the stuff most people earn their living doing on a computer. This may be the biggest reason more people don’t buy an iPad: “I can’t use it for work.” That is changing.

Five. Transferring files (pictures, songs, movies, documents…) between desktop and iPad is a pain in the butt. Eventually everyone develops their own method of doing this. So will you, or you will just not bother. So it goes. This problem may be fixed eventually.

Six. The iPad needs Wi-Fi to work. This is true for tablets in general. Make sure you have wireless Internet working before you bring your iPad home. If your cable or fiber service is only a year or two old, you certainly have Wi-Fi even if you’ve never used it. Call your friendly neighborhood me for help if you need working, reliable Wi-Fi.

Seven. Your iPad will wear out. Guaranteed. The reason is rather nerdy. Suffice it to say, some parts in your pad will wear out and when they do, it’s cheaper to buy a new one. To delay this from happening as long as possible, get the most storage on it you can afford. Get all the warranty and extended warranty coverage you can as well, and just prepare yourself for the inevitable.

Eight. You’re going to have to carry it in something. Women, who have carried purses since before the wheel was invented, are more used to this idea than men. Look for a light-weight padded case for your iPad.

Nine. You are going to have to charge it. You probably already have a charging ritual with your phone. Make room for one more device.

Ten. Tech support is easy. Just ask the youngest child you know. I have found, time and time again, the way to answer the question “How do I do X on the iPad?” is to think like an 8 year-old and try whatever comes to mind. Ta Daaa!

-LLiioonneell
Lionel Goulet
Computer Help Company
www.compHELPco.com
(781) 209-0856

The Nerd’s Words (sm) comes out every once in a while.
Back issues can be found at http://blog.compHELPco.com/
All trademarks are the property of their respective owners.
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Give Up “The Big Blue ‘e’ “

April 17th, 2012

This one is for the PC only.

“What do you use to get your email?”

Blank stare.

“What browser do you use?”

Blank stare.

Happens all the time.

And why should you know? What you want is Facebook, not a degree in freaking computer science. (I’m the one with the degree in freaking computer science.)

So when I get the blank stare, I ask a different question:
“Do you use the ‘big blue E’?”

The eyes light up.

Here’s what I’m trying to tell you today in a short sentence:
Stop Using The Big Blue E.

It’s a hole through which the bad guys are crawling into your computer in huge numbers. Nerds call it “an attack vector,” a “vulnerability.”

Pass this on to your friends too. Tell them to stop using the big blue E.

But you need something to take its place.

The quick and easy way to replace the big blue E is to go to Google and click on the big blue button in the upper-right of the screen that says “Install Google Chrome”.

Follow all the instructions you will see on your screen and you’ll be done. Along the way, check the checkbox that says something like “Make Google Chrome my default Web browser.” That will replace the big blue E with the red, blue, yellow, and green beach ball.

You want to get rid of the big blue E on whatever version of Windows you have, but especially if it’s Windows XP. Microsoft has stopped supporting (that is, fixing) Internet Explorer on Windows XP and you need to stop using it.

If you like and want to use Firefox, that’s OK too, but I’m recommending Chrome because it’s the easiest to get without a degree in freaking computer science.

-LLiioonneell
Lionel Goulet
Computer Help Company
www.compHELPco.com
(781) 209-0856

The Nerd’s Words sm comes out every once in a while.
Back issues can be found at http://blog.compHELPco.com/
All trademarks are the property of their respective owners.

Big Google Is Watching You

March 26th, 2012

It is difficult to write an unemotional, unbiased article on Google. I tried once. Nope.
I’ve done a bit of looking. It’s impossible to even find an unemotional unbiased article on Google.

Everybody hates some part of Google except Google. Très emotional.
And as far as I can see, Google loves Google. Again with the emotions.
Is there no middle ground?

Google has worked themselves into a position of enormous power. They have done it the hard way, with smarts, and in the presence of stiff competition. They have built an array of some 40-odd products and every one of them is a class act: Google search, Gmail, YouTube, Google Docs, Google Maps, Google Images, Google Books, Picasa, DoubleClick,… This is very hard to do.

Google is based in California but their clientele is the entire world. Some of Google’s products are available in 130 different languages.

In the cost model of today’s 21st century marketplace, they give away almost everything they do, and only charge for one thing.

And here’s the part that makes everybody angry (or at least uncomfortable).

They charge to use their information about you.

Do you have a line of ski boots for sale?
Google can promise you that they will only show your ad to skiers.

Do you want to sell a new drug for diabetes?
Google can promise you that they will only show your ad to diabetics.

And they charge very little for it. Like the “used car salesman” stereotype, they only make a little money on each sale, but they make up for that in volume.

Hundreds of thousands of clicks per second, at a few pennies per click, and pretty soon we’re talkin’ real money.

This to me is a great idea. I get to use their excellent tools for free, and I am only shown advertisements for products I am interested in seeing.

For example:

Last week I went searching for a company to manufacture pills for a new health supplement a partner and I are going to market. I found two or three companies and contacted them through their Web sites. Well and good.

For the next week or so, every time I opened a Web page, at least one of the ads on the pages was for a drug manufacturing company. I actually found another company to talk to that way.

How did Google know I was interested in pill manufacturers?

Google was watching me.

Google watches you.

Google knows quite a bit about you (and me.)

Google knows where you live. Google knows where you travel. Google knows your gender. Google knows your sexual orientation. Google knows your phone number. Google knows about your health. Google knows where you are. Right now.

If you use a Google product, or communicate with anyone who does, Google knows about you.

This is enormous power. It makes a lot of people uncomfortable. Understandably.
Pardon me for this next sentence. If Hitler had had access to Google’s information, it would have made exterminating entire classes of people a whole lot easier.
Pay attention to this next sentence. We haven’t seen the last Hitler.

It doesn’t even take a world-class tyrant to raise the specter of abuse.
Even a small-town tyrant can do a great deal of damage with a list of, say, women in the early stages of pregnancy.

Google assures us with what seems genuine sincerity that it has the best intentions, that it knows what it is doing, that it is aware of how powerful what it’s doing would be in the wrong hands, and it is doing everything that can possibly be done to protect this valuable and powerful information. That’s what they say: “You can make money without doing evil.”

And of course they must. They must both say they are protecting us and they must also actually do the protection. The information they have gathered is their bread and butter, so we know it is in their interest to keep it safe.

The hard part is knowing whether or not Google has evil in their hearts.
And the answer is: of course they have!
So do we all.
“The line separating good and evil passes right through every human heart.” –Alexsandr Solzhenitsyn.

Given that, how far can we trust Google?
Me, I’m gonna trust them until they break that trust.
You?
.
.
.
Google has a box of thirteen (13) tools to see and control what Google knows about you. Sort of. It’s a start. You might want to go have a look-see:
http://www.google.com/policies/privacy/tools/

-LLiioonneell
Lionel Goulet
All trade marks are the property of their respective owners.
Te Deum.

New Printer?

February 28th, 2012

It is astonishing how inexpensive printers are these days. Like everything else in technology, printing is following the more and more for less and less trend.

Here are a few things to consider if you’re in the printer market.

• Have you considered no printer?

You want to really reduce your printing costs? When your printer dies, don’t replace it! There are alternatives to just about every printing requirement. When we were without a printer around here, we all found ways to deal. It is inconvenient. But it is ecological, cheap, and you can brag about it to everyone! :)

• Laser is cheaper than Inkjet.

This is well-established at this point. The page-by-page cost of laser printing is 1/10th the cost of inkjet.

• The printer manufacturers give away the printer and make it up on the refills.

You knew that, right?
Before you plunk down your money for a new printer, go into the other section of the store where they sell the replacement ink and toner cartridges for it and see what they cost. Figure inkjet you’re going to need 10 to 12 a year of each kind of cartridge your printer needs; or 1 to 2 laser toner cartridges. That, then, is how much your printer costs. Do not skip this step.

• Avoid HP and Lexmark. I like Brother. Everybody else is OK too.

Brother is great, HP used to be good; in my humble opinion. But every time I fix a printer problem involving an HP printer I’m further convinced HP has entered its sunset years. It’s a shame.

• Get a “duplex” printer.

Insist on it. They print on both sides of the paper automatically. Very 21st century.

• If your house or office has a wireless network, get a wireless printer.

You can put it anywhere the network reaches so everyone can share it. This one step will save you the cost of a second and possibly a third printer.

• When you get the printer set up, set it to always duplex, and look for something called “toner save mode.”

Duplex makes the printer use both sides of the page; and “toner save mode” means the documents come out looking a little lighter. You will get used to the lighter print appearance to the point that you won’t even notice it.

Oh, and when it comes time to fill up your printer, call Toner King at (908) 587-1128.

-LLiioonneell
Lionel Goulet
(781) 209-0856

All trade marks are the property of their respective owners.

NLO — No Longer an Option

February 17th, 2012

There was a time when only pencil-neck geeks had their own computers. People who wore short-sleeved white shirts with pocket protectors.

No more.

In a few years it’s going to seem like the most obvious statement anyone could make, but here at the cusp of change, it is worth noting that computers are no longer an option.

You cannot do your job without a computer.
You cannot communicate without a computer.
You cannot raise your children without a computer.
You cannot even go to the movies without a computer.

In my lifetime we have passed from
oddball computing to
optional computing to
occasional computing to
obligatory computing and even
obsessive computing.

Computers are as much a part of our lives as refrigerators and hair dryers.

This is not a bad thing. Just a statement of fact.

Or are you happy going from store-to-store at the mall to find a pair of pants?
Or reading the funnies in the newspaper with a magnifying glass?
Or waiting one whole day for the results of the Lakers game?

Those of you who are ready to shout:

“I can live without my computer! I’d be happy to live without my computer!”

can please log off of Facebook and take your cell phone out of your pocket. We call them “smartphones,” but they ain’t nothin’ but a li’l ole computer in another kinda box.

We’re hooked.

What’s next?
Read my book.

Long-term Storage

It happened again. A client gave me her camera and asked me to get the pictures off of it. She had taken a very lengthy trip to Scandinavia and finally decided to get the pictures out where she could look at them.

No can do. The pictures were sitting on her camera’s memory card for almost a year and a good 60% of them were gone by the time I got there.

“Flash” memory, like in cameras, cell phones, flash disks (or “thumb drives”) does not hold its value very long. Three months, six months…anything after that, you’re just being lucky.

If it’s valuable to you and you don’t want to lose it, take a look at a Nerd’s Words I wrote last year to see what you need to do for long-term storage.

It’s not like the Ektachrome slides daddy kept in little metal boxes. Nowadays if you want to keep it, you have to take steps to keep it.

-LLiioonneell

Apple Pushed (and) Pushy Tech Support

December 29th, 2011

Turns out the “Merry Christmas” Nerd’s Words wasn’t the last one of the year. Two items worthy of your valuable attention. The first, PC-related. The second, PC & Mac related.

1. Apple Pushed

With version 10.5 of Apple’s iTunes, Apple introduced the ability to sync your iPhone, iPod, iPad… with your iTunes music over your home Wi-Fi network. They call it “Apple Push.” This is a great idea if the computer where iTunes is installed has Wi-Fi capability. Updates can happen while the iPhone is in your pocket.

But if the computer where iTunes is installed doesn’t have Wi-Fi (like if it’s like most desktops) or if you have only iTunes and no Apple devices to sync with it, there is no need for this Apple Push.

The thing is I don’t think the program Apple installed to perform Apple Push is completely bug-free. It’s new. It may still have problems.

The problem I discovered is this: I don’t have Wi-Fi on my office desktop and yet Apple Push was using 50% of my computer’s CPU power. That’s a lot of processing going on for doing nothing. My system was really bogging down.

I removed Apple Push from my system. The process is rather technical and I don’t recommend it for civilians.

But I’ll do it for you for free. “Reply” to this and I’ll give you a call to set up something over-the-wire.

2. Pushy Tech Support

The following story is true. I’m not using any names but it could happen to you.

My client received a call from “Microsoft Technical Support.” They wanted to check her computer for viruses. She let them. They directed her to go to a Web site which allowed them to have complete control of her computer.

They fiddled around with her computer, ran a “virus scan,” and “found” viruses which they then told her she would have to pay to have removed.

That’s when she hung up and called me.

Folks, Microsoft is never going to call you up unless you call them first. No legitimate tech support company that I know of makes these kinds of “cold calls.”

The phone number they gave her to call them back on was (510) 374-4990. If you Google this number, you will see there are quite a few other people who are angry with their activities.

Learn the lesson my client learned. Be very careful with whom you allow access to your computer. It’s like giving your car keys to a stranger. Can you see why that might be a bad idea? Is there, perhaps, anything on your computer you don’t want people to know? Passwords? Banking? Addresses? Pictures? Hmmm?

Happy New Year.

-LLiioonneell
Lionel Goulet
Computer Help Company
www.compHELPco.com
Waltham, MA
(781) 209-0856

The Nerd’s Words was published 18 times this year.
Back issues can be found at http://blog.compHELPco.com/
All trade marks are the property of their respective owners.

Merry Christmas

December 15th, 2011

I sat down at my desk just now and pulled out the bank statements in order to balance my checkbooks.

But I didn’t. I’m feeling too down.

Maybe it’s the gray sky outside the window, or the gray state of my finances, or maybe it’s because it’s the 3rd week of Advent and Christmas isn’t here YET, HURRY UP ALREADY!

And the funeral yesterday of a friend from church and it all adds up to a blue mood.

So this last Nerd’s Words of the year (probably) is not going to be about technology or using computers or anything technical. Today I’m going to write about depression.

Depression.

There sure is a lot of it going around.

You wanna know how I know?

Everybody’s wearing black. Look around; especially at what people are wearing outside in the cold at night. Black everywhere.

This can be especially dangerous walking at night.
I wonder if man vs. auto accidents are up.

So I’m depressed. You’re depressed. The whole freaking world is depressed. We soften it by calling it a “downturn? or an “economic slowdown? but the real problem is depression. Everybody’s depressed.

Another investment bank went under this week with a forty billion dollar loss. FORTY. BILLION. DOLLARS. The CEO testified before Congress and said, essentially, “Oops.?

They let him walk away.

The US Congress is considering a bill to revoke the right of Due Process. “Whoops.?

You can name, I’m sure, another three or four really big problems going un-solved.

Depression is like that. It cascades. If you feel depressed you see depressing things that feed your depression and make you worse.

And frankly, I’m all for it. Yes sir.

Government does not fix itself. A national economy does not fix itself. Both have too much invested in keeping things going the way they are. The first duty of the bureaucracy is to maintain the bureaucracy.

The only way to fix problems this big is to tear them down and start again.
What we need, what the whole world needs desperately, is a depression of historic proportions.

And in time we’re going to get one.

Probably not without blood loss, starvation, or death. Unless we are very, very careful, that is. Are we careful? Could we be, please, this time?

The systems of this world desperately need to be flushed.

Economies, still tethered to the archaic notion of “nation,? need to be broken down and built up again the way people actually transact their business: person-to-person, regardless of where.

The whole idea of “government? needs to be re-thought. Electing a representative to care for my interests at the seat of government is inefficient at best and prone to corruption at its worst. In an Internet-connected world, I can decide and vote for myself thank you very much.

The top, who owe their status to the status quo, will not go quietly.

The bottom, who at least are getting by now, will fight change too because at least what they have is known and predictable. Anything new is unknown and possibly worse.

Despite the resistance from all fronts, it’s going to happen.
It’s going to happen because it needs to happen.

You will know the end is near when Social Security closes. A lame duck President will announce it and a somber Congress standing behind him will nod sorrowfully and intone sincerely: “We Just Can’t Afford To Give Away Money Any More.?

There will be rioting in the streets.

It will be sink or swim time.

I choose swim. Swim and swim. Swim and swim and swim. You choose swim too.

And you know why?

Because The Light is shining in the dark, and the darkness has never put it out.

Never. Not ever.

We are strong. We are clever. We can and will improvise and create.
We will use it up, wear it out, make do, and do without.
Every time a door closes, a window will open. Every time.

I know I am on the winning team and so are you, the swim team, whatever happens. You are on the swim team.

And that, honey chile, is the meaning of Christmas.

Merry Christmas.

-LLiioonneell
Lionel Goulet

The Nerd’s Words is published 10-20 times a year.
Back issues can be found at http://blog.compHELPco.com/
All trade marks are the property of their respective owners.

Updates

November 25th, 2011

This applies to both Mac and PC users though the details will be different for each.

A computer is not a silent servant. It makes constant demands on you, both mental and physical. Let me list just a few:

• You have to keep it cool and safe from being struck or dropped.
• You have to keep it clean and out of dusty or wet environments.
• You need decent eye-hand-finger coordination in order to use a mouse.
• You have to remember a kajillion commands and keystrokes and more technical details than Captain Kirk ever had time for.
• And the backups and the email and the Farmville…

And there’s one more need that you may not know about. I have noticed that people do not understand it, and you need to folks.

Updates.

You have to keep your computer software up-to-date.

If this were just a “push a button and everything gets done” solution I would not be bringing it to your attention.
But updates are a little complicated to understand.
Twenty years ago the update process was rather simple. When you bought new software, that was your update. Install a new version of Word and you’re done.

These days life is not so simple. Your computer’s system software is updated at least once a month. I have a video editing program that seems to need updating every time I use it.

It used to be the reason programs got updated was because the updates fixed bugs or added features. Nowadays that still happens, but the big reason software gets updated these days is computer security.

Your anti-malware program needs updating at least daily.
And there are three more programs you need to keep up-to-date: Java, Adobe Reader, and Adobe Flash.

So that’s a total of five programs that I can think of that you need to keep up-to-date:
1. Your computer’s system software
2. Your computer’s anti-malware software
3. Adobe Reader
4. Java, and
5. Adobe Flash.

Fortunately all these programs have a semi-automatic process to update themselves, but the process is only semi-automatic. You have to take part in the update process or it won’t get done.

And that’s what I’m writing this about. You need to know what to do.

On the Mac, there’s a Software Updates tool in the System Preferences folder. Set it to run daily and to download updates in the background. You should check these settings once in a while to make sure they are still set properly, and with the Mac you are done.

To accomplish your updates on a PC there’s an “Automatic Updates” window you need to fiddle with.

On Windows XP you click Start -> Control Panel -> System -> Automatic Updates.
On Win7 and Vista it’s called “Windows Updates” and you get there by clicking Start -> All Programs -> Windows Updates.

The default settings these tools come set with are ugly. Set them to check for updates daily at a time when your computer is likely to be on, be it 8 AM or 4 PM or whenever. The default update time setting of 3 AM just ain’t gonna fly because you would have to leave your computer on all night every night which is stupid. Set it to a time you know it will be on. Turn it off when you’re not using it.

Once set properly on the PC, all five of these programs will tell you when there are updates to be installed. When they do, click “Yes! I want to install these updates!”

The way the PC tells you an update is ready to install is by putting an icon in the “system tray” area of your screen (in the lower-right next to the clock.) Keep an eye on these icons and pay attention when they change. Float your pointer over any new entries and see what pops up. If it’s an update for any of these five programs, install it immediately.

I speak with people all the time about installing updates and the vast majority say, “Oh, I never install updates. Too dangerous.”

Got another minute? Let me tell you why installing updates immediately is very important. This applies to Mac’s and PC’s.

Let’s say you are a bad guy looking for new ways to break into a person’s computer and steal from them. One bright morning your evilness wakes up to see there are 6 new updates for your computer. You investigate what these updates are fixing (all the information as to why and what is being updated is available on-line) and discover there is a hole in your system you could drive a truck through.

You quickly write up an “exploit” program to take advantage of this hole and now everyone who never installs updates is vulnerable to you. In a few days, several hundred thousand computers are infected and under your control.

Sometimes it becomes a kind of back-and-forth game. The bad guys find a hole, the good buys plug it up, the bad guys find a hole in the plug, the good guys fix the new hole… This happened a year or so ago with Adobe Reader.

Summary

In addition to all the other stuff you have to pay attention to and be good at in order to use a computer, there is one more item on that list: Updates.

Keeping your computer secure from unwanted access is what drives the need for updates.

In particular, there are five programs on your computer that need to be updated regularly: your computer’s operating system, your anti-malware software, Java, Adobe Reader, and Adobe Flash.

Updates need a bit of set-up and a bit of monitoring,
and updates need to be installed on your computer as soon as you get them.

There are probably more than five programs that need regular updating and I’m sure now that you are aware of the need for updates, you will know what to do.

-LLiioonneell
Lionel Goulet
Te Deum

The Nerd’s Words is published 10-20 times a year.
Back issues can be found at http://blog.compHELPco.com/
All trade marks are the property of their respective owners.

Craig’s List Phish - or - Craigsphish

November 21st, 2011

Those of you who use Craig’s List know this stuff;
and those of you who don’t, well, why don’t you?
Why aren’t you using Craig’s List?
It’s free, it has a huge popular following, and it works.

www.CraigsList.com

Craig’s List is what put newspapers out of the classified ad business.
Craig’s List, not Monster.com, is where you will find your next job.
If you’re a day laborer or looking for day laborers, Craig’s List is where you’ll find them.
Music gigs. Cars. Computers. Furniture. Real estate…

If what you have to sell or are looking to buy has a local appeal, then Craig’s List is the tool you need to use.

So what’s the problem? Craigsphish.

Before I get into the details, let me give you a little bit more info about Craig’s List.

You perhaps know that people who send out email spam need a continuous supply of valid email addresses. Well, maybe you didn’t know that, but now you do. Spammers, the bad guys, use sophisticated tools to crawl page after page on the Web looking for email addresses. The Craig’s List Web site would be a feast of valid, up-to-date email addresses except that the Craig’s List people use a technique to “anonymize? your email address.

Your ad gets posted on Craig’s List with a “forwarding? email address, an address that goes to Craig’s List. When someone responds to your ad, the computers at Craig’s List forward it to your real email address. That way, nobody gets your email address unless you give it to them.

And herein lies the tale.

You post an ad for a laptop you want to sell.
Someone sends you an email in response to your ad saying “Is your item still for sale??
You, innocent and pure and not knowing the ways of the world, reply back to them directly that “Yes! It is still for sale!? and you never hear from them again.

Except you start getting spam, or more spam…solicitations to “take a look at this!? etc. etc. etc. The bad guys now have your email address and they know it’s a good one.

What happened?

The “Is your item still for sale?? query was computer-generated by a computer that scans the Craig’s List Web site looking only for new postings. When it finds one, it generates a reply to the ad through Craig’s List with a very generic query, such as “Is your item still for sale??

You will notice that the query does not refer to which item or anything specific about whatever it is you’re selling.

That’s because they don’t want to know if it’s still for sale. They want your email address. And if you reply to their generic query, they will get it.

So don’t give it to them. Delete the generic query from your in-box. It was a bogus reply. You may have to do this many times. Don’t worry about deleting queries from real prospects.

Honest-to-goodness valid prospects who are genuinely interested in what you’re selling will send you a very different first query. They will mention the item you have for sale. They will include a phone number possibly. They will be anything but computer-generated. And you can share your email address with them.

-LLiioonneell
Lionel Goulet
Computer Help Company
www.compHELPco.com
Waltham, MA
(781) 209-0856

The Nerd’s Words is published 10-20 times a year.
All trade marks are the property of their respective owners.

Case Counts

September 22nd, 2011

When you type a password, Case Counts. That means upper-case letters are different from lower-case letters.

“STOP!? is not the same as “Stop!?
Nerds call this “case-sensitive.?
Passwords are case-sensitive.

Pretty much everywhere else, the case of a letter does not count.
Case-insensitive.

This is a very useful and little-known fun fact.

Just the other day, a client handed me his business card. On it was his email address:

billleyland@medfieldhouseofpancakes.com

Besides the fact that I needed a magnifying glass to read it, I couldn’t tell if his name was Bill Leyland or Billey Land.

Hey Bill! And everybody else! You can use upper-case characters in your email address to make it clearer! Here:

BillLeyland@MedfieldHouseOfPancakes.com

Now, isn’t that easier to read? And isn’t “easier to read? something you want? The email system does not care about the upper or lower-ness of the letters in your address.

This also works with Web addresses. Here are a couple examples taken from just two days of looking for them:

arlingtonhealthandfitness.com
beascout.com
theirving.com
friendlysexpress.com

Friendly Sex Press? Their Ving? Beas cout? Beasc out?

Let’s try that again, this time with capital letters to help clarify things.

ArlingtonHealthAndFitness.com
BeAScout.com
TheIrving.com
FriendlysExpress.com

There is absolutely no problem with using capital letters in your email or Web addresses if that will make them easier to read. Note my own, below.

Go thou and do likewise.

-LLiioonneell
Lionel Goulet
Computer Help Company
www.compHELPco.com
Waltham, MA
(781) 209-0856

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